COVID-19 Update

8.7.20

As of August 7, all COVID-positive residents have met the CDC’s symptom-based monitoring guidelines for recovery! We are continuing to closely monitor all residents for any signs and symptoms of the virus.

Out of an abundance of caution, we are following all policies and procedures that our facility set in place when this virus first began. Residents are asked to remain inside their rooms as much as possible, and PPE guidelines are strictly enforced. We continue to screen all employees for symptoms before every shift.

This also means we cannot allow nonessential visitors into the facility at this time. If you’d like to schedule a phone call or video call with your loved one, please contact (515) 981-0604 during regular business hours Monday – Friday or message us at the link below.

https://norwalknursingandrehab.com/covid-19-contact-form/ 

Thank you to the entire community for your tireless support. We look forward to providing you with more good news soon.

8.3.20

Thank you for your continued support and patience as our facility battles COVID-19.

As of August 3rd, 7 out of 12 positive residents have met CDC’s symptom-based monitoring guidelines for recovery and will be transitioned out of the COVID unit.

We have had 14 staff test positive and 31 have test negative. Of the 14 positive staff members, 12 have fully recovered and returned to work.

We are closely following state and federal guidelines to minimize spread of the disease within our facility. We are monitoring staff and residents daily, which includes screening all employees for symptoms before each shift. No employee with symptoms is allowed inside the building.

We know you’re anxious to see your loved one in person; however, in order to comply with CMS guidelines, our doors must remain closed to outside visitors. We really appreciate your understanding.

If you would like to schedule a call or virtual visit, please contact (515) 981-0604 during regular business hours Monday – Friday or message us at the link below. Our team would be happy to assist you.

https://norwalknursingandrehab.com/covid-19-contact-form/ 

Thank you to our hardworking staff and to the community for supporting us through this difficult time.  We look forward to updating you again soon.

7.31.20

As of July 31, we have 12 residents who tested positive for COVID-19 and 25 residents who tested negative. All residents who tested positive are in our COVID-19 unit and receiving dedicated care and attention. A total of 13 staff members tested positive and 32 have tested negative. Of the thirteen positive staff members, 12 have fully recovered and returned to work.

We are closely following all CDC and state guidelines to minimize exposure. We are monitoring staff and residents daily including screening all employees for symptoms before each shift. No employee with symptoms is working.

As we battle COVID-19, we must remain closed to outside visitors. We wish that we could all be together. However, in order to minimize exposure, we cannot allow visitors at this time. We encourage you to schedule a virtual visit or phone call with a resident, as that always brightens their day. If you would like to schedule a call, please contact (515) 981-0604 during regular business hours Monday-Friday or message us at the link below.  

https://norwalknursingandrehab.com/covid-19-contact-form/ 

We greatly appreciate your continued support for our residents and staff. We look forward to updating you again soon.

7.27.20

As of July 27, 13 residents have tested positive for COVID-19 and 23 residents have tested negative. All residents who tested positive are quarantining and receiving dedicated attention from our team. No additional staff members have tested positive since our July 22 update. 

We are closely monitoring staff and residents and are following all CDC and state guidelines to minimize exposure including screening all employees for symptoms. No employee with symptoms is working. 

In order to minimize exposure, we must remain closed to outside visitors. We know it is challenging to be physically separated from loved ones right now. We are happy to schedule a virtual visit or phone call with a resident. If you would like to schedule a call, please contact (515) 981-0604 during regular business hours Monday-Friday or message us at the link below.   

https://norwalknursingandrehab.com/covid-19-contact-form/ 

Thank you for your support as we work hard to prioritize health and safety and fight COVID-19. 

7.25.20

As of July 25, a total of 10 residents have tested positive for COVID-19 and 28 residents have tested negative. No additional staff members have tested positive since our last update.  

We are continuing to closely monitor staff and residents and are following all CDC and state guidelines to minimize exposure.  

As a precaution, we are remaining closed to outside visitors. To schedule a virtual visit or phone call with a resident, please contact (515) 981-0604 during regular business hours Monday-Friday or message us at the link below.  

https://norwalknursingandrehab.com/covid-19-contact-form/ 

Thank you for your continued support.  

7.22.20

We have received all results back from last week’s round of facility-wide testing. As of July 22, two additional residents have tested positive for COVID-19. A total of four residents have tested positive, while 34 have tested negative. Two additional staff members have tested positive. A total of thirteen staff members have tested positive and 32 have tested negative. Of the thirteen positive staff members, three have fully recovered and returned to work.

Under the guidance of our Medical Director, Dr. O’Conner, and CDC return to work guidelines, positive team members are required to quarantine for 10 days and be symptom free for 72 hours before their return. We are monitoring all staff and residents each day for signs of illness. Any staff member experiencing symptoms is not allowed to enter the facility.

As always, we encourage family members to schedule virtual visits or telephone calls with our residents to help them get through this difficult time. To schedule, please contact (515) 981-0604 during regular business hours Monday-Friday or message us at the link below.

https://norwalknursingandrehab.com/covid-19-update/

We appreciate the Norwalk community’s support and encouragement as we battle COVID-19.

7.20.20

Last week, we coordinated another round of facility-wide testing in response to a positive test from a staff member. We have not received all results back, but as of July 20, two residents have tested positive for COVID-19 while 36 have tested negative. Eleven staff members tested positive and 34 tested negative. The last day of work for a positive employee was July 10. These numbers will continue to fluctuate over the next few days as test results return.

Positive staff is required to quarantine for a 14-day period and test negative before returning to work. Any staff member with symptoms is not allowed inside the building, and we are regularly monitoring all staff and residents throughout each day for symptoms of illness. Additionally, we are not allowing any outside visitors into the building.

We understand this is a tough time to be separated from loved ones and we wish you could visit in person. In the meantime, we are happy to schedule virtual visits and telephone calls between residents and family members.

To schedule, please contact (515) 981-0604 during regular business hours Monday-Friday or message us at the link below.

https://norwalknursingandrehab.com/covid-19-update/

Thank you for your patience as we continue to prioritize the health and safety of our residents and staff. We look forward to updating you again soon.

7.16.20

As of July 16, one resident has tested positive for COVID-19 and 37 residents have tested negative. The resident who tested positive is quarantining in isolation where they will receive dedicated care from staff who will not interact with the residents who are well. Additionally, seven staff members tested positive, and their last days of work were on July 10. These team members will quarantine for at least 14 days and will be required to test negative before returning to work.

We are working closely with our medical director, Dr. O’Connor, to prevent further exposure to COVID-19 and will be implementing another round of testing to all staff and residents today. We continue to screen all of our staff at the beginning and end of each shift, and no team members who have symptoms are allowed into the building. We are not allowing any outside visitors into the facility at this time.

Our team would love to help you schedule a virtual visit with your loved one to stay connected. Please call (515) 981-0604 during regular business hours Monday – Friday to schedule a time to connect. You can also message us at the link below.

https://norwalknursingandrehab.com/covid-19-update/

We greatly appreciate your support for our residents and staff as we continue to fight this virus.

7.13.20

Over the weekend, we conducted a round of facility-wide testing for residents and staff in response to one team member testing positive for COVID-19. The team member’s last day of work was July 7, 2020, and they have been quarantined since July 9, 2020.

As of July 13, no residents have tested positive for COVID-19. Six staff members tested positive this round, and all but one are asymptomatic. The last day of work for one of these team members was July 9, 2020, and for the other five was July 10, 2020. These team members will quarantine for at least 14 days and will be required to test negative before returning to work. As a reminder, no team members who have symptoms are ever allowed into the building, and staff are screened at the beginning of each shift.

It is our highest priority to do everything we can to prevent exposure to COVID-19. We remain committed to the recommended preventative actions we already have in place and, under the guidance of our medical director, Dr. O’Connor, we will continue to refine them as more is learned about how to best defend against exposure.

We are encouraging families to connect with their loved ones during this challenging time. Please call (515) 981-0604 during regular business hours Monday – Friday to schedule a time to connect. You can also message us at the link below.

https://norwalknursingandrehab.com/covid-19-update/

Thank you for your support and understanding.

7.10.20

Norwalk Nursing and Rehabilitation is 100 percent committed to keeping all of our residents, families and team members safe and maintaining a high standard of care for our residents. We are continuing to closely monitor the COVID-19 (Novel Coronavirus) situation, and we are following all policies and practices as set by state and federal officials. 

As of July 10, one of our team members has tested positive for COVID-19. The staff member will be quarantining for 14 days. As a precaution, we are testing all of our residents and team today. No team members who have symptoms are working and team members are screened at the beginning of each shift.

We will share an update once the test results are received within the next few days. We appreciate your thoughts and support while we battle this virus.

We are continuing to follow CMS guidelines and cannot allow anyone into the facility at this time. If you would like to connect virtually with your loved one, we encourage you to contact us at the following link or call (515) 981-0604 during regular business hours Monday – Friday.

https://norwalknursingandrehab.com/covid-19-update/

We greatly appreciate your patience and support. We look forward to updating you soon.

6.10.20

Norwalk Nursing & Rehabilitation Community remains 100 percent committed to the health of our residents. We are pleased to inform you that as of June 10, none of our residents have tested positive for COVID-19.

A total of three staff members previously tested positive, and 54 staff members tested negative. The three staff members who tested positive have all made full recoveries and have returned to work.  

The wellbeing of our residents and staff is our utmost priority, and we do not take our responsibility to protect against COVID-19 lightly. While the Governor’s order does take steps to re-open business in Iowa, our mission to protect our residents remains our priority. Many of our residents are considered “high risk” for contracting the virus. Therefore, we will not be able to welcome visitors back into our facility on June 15.

As a nursing and rehabilitation facility, we are still mandated by CMS to restrict visitation until entering Phase 2 of the Phased Easing of Restrictions for Long-Term Care Facilities plan. The greatest COVID-19 risk comes from the movement of persons into and out of our facility, so until we receive further clarification from CMS, visitation restrictions will remain in place. In the meantime, we will continue to evaluate our residents’ health statuses and needs. We will warmly welcome visitors as soon as the Iowa Department of Health, Iowa Healthcare Association, Department of Inspection and Appeals, our Governor and our medical director all believe it is safe to do so.

We are very sorry for the prolonged disconnection with family members. We understand this is a difficult time for our residents and their families, and please know we are dedicated to keeping you connected with your loved ones during this time. We are still here to facilitate phone calls or video chats.

If you would like to schedule a phone call or virtual call with your family member, we encourage you to reach out at the following link or call  (515) 981-0604 during regular business hours Monday – Friday.

https://norwalknursingandrehab.com/covid-19-update/

We very much appreciate the prayers and well-wishes we’ve received from the Norwalk community. Our community is our strength!

6.5.20

The wellbeing of our residents and staff is our utmost priority, and we do not take our responsibility to protect against COVID-19 lightly. While the Governor’s order does take steps to re-open business in Iowa, our mission to protect our residents remains our priority. Many of our residents are considered “high risk” for contracting the virus. Therefore, we will not be able to welcome visitors back into our facility on June 15.

As a nursing and rehabilitation facility, we are still mandated by CMS to restrict visitation until entering Phase 2 of the Phased Easing of Restrictions for Long-Term Care Facilities plan. The greatest COVID-19 risk comes from the movement of persons into and out of our facility, so until we receive further clarification from CMS, visitation restrictions will remain in place. In the meantime, we will continue to evaluate our residents’ health statuses and needs. We will warmly welcome visitors as soon as the Iowa Department of Health, Iowa Healthcare Association, Department of Inspection and Appeals, our Governor and our medical director all believe it is safe to do so.

We are very sorry for the prolonged disconnection with family members. We understand this is a difficult time for our residents and their families, and please know we are dedicated to keeping you connected with your loved ones during this time. We are still here to facilitate phone calls or video chats.

If you would like to schedule a phone call or virtual call with your family member, we encourage you to reach out at the following link or call  (515) 981-0604 during regular business hours Monday – Friday.

https://norwalknursingandrehab.com/covid-19-update/

Thank you for your support and understanding through this challenging time.

6.4.20

Norwalk Nursing & Rehabilitation is pleased to report that, as of June 4, none of our residents have tested positive for COVID-19. A total of three staff members had previously tested positive and 54 staff members tested negative. The three staff members who tested positive have all recovered and returned to work.  

Our team is still 100 percent committed to the health and well-being of our residents and staff members. We are continuing to strictly follow all policies and practices as set by state and federal officials. We are also staying in regular communication with the health department and local hospital system to ensure we’re providing the best possible care.

Since our visitation limitations remain in place, we are encouraging family members to schedule virtual calls with their loved ones. Please use the contact link below or call the facility at (515) 981-0604 during regular business hours Monday – Friday to schedule. If your loved one has a personal device, we encourage you to reach out directly.

https://norwalknursingandrehab.com/covid-19-update/

Thank you for your unwavering support of our facility. We look forward to providing you with another update soon.

5.19.20

Thank you for your continued support of Norwalk Nursing and Rehabilitation Center.  We are working hard daily to keep all of our residents and staff as safe and healthy as possible. We are continuing to closely monitor the COVID-19 (Novel Coronavirus) situation, and we are following all policies and practices as set by state and federal officials.

As of May 14th, none of our residents have tested positive for COVID-19. Three staff members have tested positive and 54 have tested negative. The last day of work for the most recent staff member who tested positive was May 11th, 2020.   

As a reminder, we made the proactive decision to test all residents and employees on May 12th, regardless of whether or not they were showing symptoms, to aggressively identify and isolate cases. We are grateful that we are able to provide this to our residents and staff.

It is our highest priority to do everything we can to prevent exposure to COVID-19. We remain committed to the recommended preventative actions we already have in place and, under the guidance of our medical director Dr. O’Conner, we will continue to refine them as more is learned about how to best defend against exposure.

If you would like to schedule a virtual call or telephone call with your family member, please feel free to reach out using the contact form on our website, found at the link below, or calling (515) 981-0604 during regular business hours Monday – Friday. As always, if your family member has a personal device, we encourage you to reach out as often as you’d like.

https://norwalknursingandrehab.com/covid-19-update/

We will continue to stay in daily communication with the health department and hospital system to ensure we’re providing the best care and following all protocols to keep all of our residents, families and team members safe. We are also making every effort to go above and beyond the CDC’s guidelines and take aggressive and defensive measures against this pandemic.

We appreciate everyone’s support and cooperation through this difficult time, and we look forward to coming out of this pandemic as a stronger facility and community. Thank you for your support of Norwalk Nursing & Rehabilitation Center.

5.14.20
 
Norwalk Nursing and Rehabilitation is 100 percent committed to keeping all of our residents, families and team members safe and maintaining a high standard of care for our residents. We are continuing to closely monitor the COVID-19 (Novel Coronavirus) situation, and we are following all policies and practices as set by state and federal officials.
 
Our world continues to be inundated with news from various sources, causing a lot of uncertainty. It is our desire to communicate with the Norwalk Nursing and Rehabilitation community regularly and in real-time as we continue to live out our motto of care, compassion and quality of life for all residents.
 
We are sharing below the current status of our facility, along with all of the precautions that Norwalk Nursing and Rehabilitation has taken since this virus first came to light. We hope this transparency provides comfort as we move through this pandemic together.
 
It is our highest priority to do everything we can to prevent exposure to COVID-19. We remain committed to the recommended preventative actions we already have in place and, under the guidance of our medical director Dr. O’Conner we will continue to refine them as more is learned about how to best defend against exposure.
 
As of May 14, the facility has tested every resident and employee at Norwalk Nursing and Rehabilitation. No residents have tested positive. Three staff members have tested positive, with 54 staff member testing negative. No team member who has symptoms is working.
 
We are in daily communication with the health department and hospital system to ensure we’re providing the best care and following all protocols to keep all of our residents, families and team members safe.
 
Defensive measures currently in place include:
 
• Closely monitoring and screening all residents and team members for symptoms on a daily and shift-by-shift basis. This includes temperature checks and other CDC recommended screenings. We are screening residents three times per day as well.
• Enforcing social distancing, maintaining six feet between all individuals and limiting community activities.
• Allowing only essential individuals (those providing needed essential care for residents) into the community.
• Practicing frequent hand hygiene in accordance with CDC guidelines.
• Frequent disinfecting of commonly touched environmental surfaces to decrease environmental contamination.
• Taking higher than required protective equipment precautions, such as wearing masks, gloves and gowns as situations warrant their use.
• Encouraging all residents to stay in their rooms as much as possible to better protect themselves.
• Permitting only virtual tours and enforcing strict screening measures for new residents until further notice.
We are grateful for your adherence to these rules as well so that together we can keep everyone safe. Thank you in advance for your continued cooperation as we partner together to limit exposure to COVID-19. If you have questions, please contact us at the link below or 515-981-0604.